I'm looking for a receptionist to join our friendly team in Cobham, Surrey.
My client been established for 13 years, and has an excellent reputation in the local community. The office itself is situated on a working farm, in a beautiful converted barn with views across the fields. Our small team feels very much like a family of 5. Although small, they are very busy, and are seeking a receptionist who will rise to the challenge in this rewarding environment.
The role will initially be part-time, made up of Tuesdays, Wednesdays and Fridays, with some occasional cover for holidays or sickness. We anticipate that the role will then become full-time with an average 40 hour week.
The ideal candidate will have previous experience as a receptionist or administrative assistant in either a veterinary or human medical practice, but candidates with customer service experience in other fast-paced environments will be considered on an individual basis.
We are looking for a friendly, highly organised individual with excellent communication skills and client-facing manner. The ideal candidate will be proficient in IT skills, have good problem-solving abilities, be confident working on reception independently, be able to multi-task, and have a good sense of humour!
Daily duties will include:
* Answering the telephone
* Booking appointments
* Taking repeat prescription requests
* Greeting clients and checking patients in for appointments
* Taking payments
* Dealing with client queries efficiently, and ensuring a high level of client care is maintained at all times
* Passing on messages to the vets and nurses appropriately
* Dealing with emails, attaching lab results and referral reports to patient files
* Various admin responsibilities
* Cleaning duties
* Cashing up at the end of the day
To apply please email [email protected]
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