Home-Start Co-Ordinator

  • £23,000 FTE (actual £18,649 for 30 hrs/week)
  • Guildford, Surrey
  • Home-Start Guildford

Home-Start Guildford seeks an experienced, self-motivated person to work with vulnerable families and deliver training and support to volunteers. The role will involve visiting families and supervising volunteers to deliver support in the family home, working together with other professionals and charities.

Home-Start is a leading family support charity, committed to promoting the welfare of young families with at least one child under the age of 5. Volunteers with parenting experience offer regular support to families in their own homes, helping to prevent family crisis and breakdown.

The ideal candidate will have:

· A good understanding of the needs of children and families.

· Experience of working directly with vulnerable families.

· Experience of delivering training and support to volunteers.

· Knowledge of the role of agencies providing services and support for children and families.

· Knowledge of child protection and safeguarding issues.

· Good IT skills and ability to work on their own initiative.

· Car driver and use of car essential (expenses will be paid).

To apply please email your CV with a short covering note to Home-Start at: [email protected] demonstrating how your experience and skills meet the requirements of the job description and person specification (see below).

All candidates invited for interview will be asked to complete an application form. Appointment is subject to satisfactory references, and a DBS check at enhanced level will be required.

Closing date: Sunday 2nd June

Interviews will take place on Tuesday 11th June

Job Description - Home-Start Co-ordinator

Employer: Home-Start Guildford, Astolat, Coniers Way, Burpham, Guildford GU4 7HL

Hours of work: Part-time 30 hours/week (some flexibility)

Salary: £23,000 fte (actual £18,649 for 30hrs) Location: Burpham (as above)

Responsible to: Home-Start Scheme Manager

Purposes of the job

• To provide and maintain high standards of practice in supporting vulnerable families within the Home-Start ethos, and to implement good safeguarding practice at all times.

• To contribute to the effective day to day operation of the scheme in accordance with the Home-Start Governing documents, Standards and Methods of Practice, Home-Start Agreement and Quality Assurance Standards.

• To ensure inclusion and diversity in all aspects of the scheme’s operation and work.

Main Responsibilities

Support for families

• Receiving referrals and visiting families at home to assess the family situation, understand the needs of the family, and offer support.

• Introducing families to appropriate volunteer support.

• Ensuring families progress is reviewed at regular intervals and feedback gathered at the end of Home-Start support.

• To undertake responsibilities for safeguarding and promoting children’s welfare, including attending team around the family meetings and child protection conferences.

• To keep clear records on the family’s manual file and the database (Charity Log) of all contact, reviews and support to families.

Managing Volunteers

• Recruiting, selecting and preparing (training) volunteers, with the Senior Co-ordinator and Scheme Manager.

• Matching and introducing volunteers to families.

• Providing support, supervision and on-going training opportunities for volunteers.

• To keep clear records on the volunteer’s manual file and the database of contact, support and review meetings with volunteers.

Working in Partnership

• Liaising with referrers (health visitors, social workers, schools, children centres etc).

• Contribute appropriately and write reports for multi-professional meetings e.g. 'team around the family' meetings or Child Protection conference review meetings.

• Networking appropriately within the community.

Supporting the work of the scheme

• Working co-operatively with the Scheme Manager and staff team to ensure the strategic management, development and future funding of the scheme; and to promote the work of Home-Start.

• Supporting the implementation and review of all Home-Start policies and procedures.

Managing the Wider Context

• Promoting the scheme, its profile, ethos and practice, in conjunction with the trustees.

• Contributing to the development of Home-Start locally, regionally and nationally.

The post holder may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post detailed above.

This job description is current as at May 2019.

Person Specification – Home-Start Co-ordinator

Essential and desirable skills, abilities, experience, knowledge and special requirements for the post of Home-Start Co-ordinator.


Education and qualifications:

Good standard of education (GCSE, NVQ level 3 or equivalent) 

Employment history:

Relevant previous or current employment or voluntary work, including working with vulnerable families  

Supporting families:

Understanding of the needs of families with young children  

Knowledge of child protection and safeguarding issues  

Knowledge of current legislation and policies relating to children and families  

Managing others:

Ability to develop and deliver volunteer training   

Supervisory skills  

Knowledge of recruitment and selection procedures for staff and/or volunteers  

Ability to work as part of a team  

Working in partnership and in the wider context:

Knowledge of the roles of agencies providing services for children and families  

Promotional skills   

Presentation skills   

Managing the scheme:

Knowledge of the voluntary sector  

Ability to prioritise and undertake planning  

Ability to process and collate information 

Ability to prepare reports and statistical information  

Self management/personal attributes:

Interpersonal skills  

A positive and creative approach to tackling tasks 

Commitment to good safeguarding practice   

Knowledge of and commitment to equal opportunities and anti-discriminatory practice  

Understanding of the need for professional confidentiality  

Good written and verbal communication skills  

Negotiating skills  

Special requirements:

Able to work flexibly, occasional evening/ week-end work 

Willingness to access training opportunities 

Car driver, with access to reliable car  

Eligibility to work in the UK 


Relevant professional training/ experience, for example, family support worker, children’s centre worker, teacher. 

Experience of work in the voluntary sector, or as a volunteer  

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